consumer hotline 188– tag –

A practical guide for foreign residents and newcomers who need help with contracts, subscriptions, bills, defective goods, or other consumer problems in Japan. Learn when to call 188, what advisers can do, call charges, language limits, and how to prepare.

A practical guide for foreign residents, students, workers, and newcomers in Japan who receive a bill they do not recognize. Learn how to check whether it is a real payment notice or a scam, what not to ignore, and where to ask for help.